A collector may not contact you if, within 30 days after you receive the written notice, you send the collection agency a letter stating you do not owe the money. However, a collector can renew collection activities if you are sent proof of the debt, such as a copy of a bill for the amount
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What must the debt collector tell me about the debt?
Within five days after you are first contacted, the collector must send you a written notice telling you the amount of money you owe; the name of the creditor to whom you owe the money; and what action to take if you believe you do not owe the money.
[ more ]Are in-house collectors regulated?
NO. Collectors who are employees of the creditor company are not covered by the Act; neither are governmental agencies regulated by the Fair Debt Collection Practices Act.
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